Your renter is not allowed to withhold rent YET, but you should still fix the issue as soon as possible. After telling you about the issue in writing and providing a professional estimate, your renter can get the issue fixed and withhold rent.
Whether the renter is complaining about an issue or taking action, it’s important that you do NOT retaliate. Stay calm and work with your renter to fix the issue as soon as possible. Examples of retaliation include:
It’s important to remember that you cannot remove a renter or their belongings from the unit without going through the proper court procedure.
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