Your renter is not allowed to move out YET, but you should still fix the issue as soon as possible. Your renter might be able to end their lease and move out 14 days after telling you about the issue in writing. If they do end their lease and move out, you'll need to fix the issue before renting out the unit again.
Whether the renter is complaining about an issue or taking action, it’s important that you do NOT retaliate. Stay calm and work with your renter to fix the issue as soon as possible. Examples of retaliation include:
It’s important to remember that you cannot remove a renter or their belongings from the unit without going through the proper court procedure.
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